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last-mile
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Final Mile Delivery

Final mile is the last leg. Product goes from a regional hub or carrier terminal to the customer's door. It's usually the most expensive per-mile segment and where the most things go wrong.

Four service levels:

Curbside — dropped at the curb or driveway. Standard for most freight. Customer handles it from there.

Threshold — brought inside the first door or into the garage. For heavier stuff the customer can't physically move.

White glove — full setup, assembly, packaging removal, and a product walkthrough at the customer's location. Premium service for high-value products.

Room of choice — placed in the specific spot the customer wants.

Each level is priced separately. Curbside is included in most standard freight rates. White glove can add $200-500+ depending on the product and location.

Coverage is handled through a mix of national carriers with local delivery arms and regional last-mile specialists. Not every service level is available in every metro. We'll tell you upfront what's possible for your product and geography.

One thing specific to electric mobility: roll-on/roll-off delivery (sometimes called naked delivery or no-box). The vehicle ships fully assembled with no packaging. Driver rolls it off the truck. Lower shipping cost, lower waste, but requires carriers with the right equipment and insurance.